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Asterisk Integrated Telephony
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The Receptionist Console for Asterisk
The Receptionist Console™ (or switchboard) for Asterisk, provides a user interface for receptionists to take and direct calls.
The Receptionist Console™ minimizes the amount of time it takes to handle each call. The console allows the receptionist to use a mouse, PC keyboard or telephone handset to dispatch a call. When used with a headset the receptionist can perform all operations without touching the phone.
With the release of version 2.0 the receptionist console now offers support for both the largest and smallest of organizations.
Multiple Reception points
As of 2.0 the receptionist console now supports multiple reception points. For large organizations with 2, 3, 4 or more receptionist that share the load the receptionist console is able to share calls across all of the receptionists with all receptionists having full visibility.
Part time receptionists
For smaller organizations with part time receptionists the new 'ring on handset mode' allows receptionist to attend to other duties and answer calls directly from the handset. The ring on handset mode will also ring the handset even if the receptionist PC is not running. When combined with Multiple reception points a perfect solution is created for small organizations where several staff share the reception responsibility.
The Receptionist Console™ is a desktop application that runs on Windows, Macintosh and Linux.
| The Receptionist Console™ provides the ability to dispatch calls to staff and external parties using a built-in phone book or by directly entering the phone number or extension. |
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When looking up internal extensions the status of each extension is displayed (e.g. Busy, Available, Do not disturb), saving the receptionist time as they no longer have to dial the number to determine if the party is available.
In cases where the extension is busy the receptionist can place the call into a special mode referred to as 'hold and transfer'. If the internal extension becomes available the system will automatically transfer the caller through to the extension.
The Receptionist Console™ comes with its own database for storing phone book entries, or it can be connected to virtually any other database if your company has its own internal directory.
Go to the Feature pages for a full list of features.
The Receptionist Console™ for Asterisk was developed by the same team that created AsterFax.
Version 2.11 is available for download.
PLEASE NOTE THE DOWNLOAD LINKS TO OUR NEW WEB SITE www.noojee.com.au
You can receive support for The Receptionist Console™ from the Asterisk IT forums.
Licensing:
The Pricing of the TRC is designed to be around the same price as a button bank and handset. With the TRC you don't need a button bank or a fancy phone. The TRC will work with any SIP phone and deliver features that you simply can't get from a button bank.
The Receptionist Console™ (TRC) license is based on the number of extensions configured on your server (SIP, ZAP, Local). All editions of the TRC have exactly the same feature set. The following editions are available:
| Edition |
Extensions |
Cost |
| Free |
7 |
$0
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| SOHO |
25 |
$240 |
| Business |
50 |
$350 |
| Corporate |
150 |
$650 |
| Unlimited |
Unlimited |
$950 |
Note: for Australian residents prices are quoted exclusive of GST.
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